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  SERVICE LOCATOR
 
service locator
Not sure what service would best solve your issue?

Try our unique service locator to assist you in matching the issue you are experiencing with the best possible remedy!
Should you have additional questions contact us at 1-866-576-5232, we'll be glad to help!

FREQUENTLY ASKED QUESTIONS

services Can you remove a virus and / or spyware from my computer?

services How do I know if I have a virus and / or spyware?

services Is it possible to prevent viruses and spyware from targeting and infecting my computer?

services Can you set-up or repair my home or office network for me?

services I have a wireless network and I can’t connect to it. What can I do?

services My computer is slow and / or sluggish. What could be causing this issue?


Possible Solutions To Most Common Problems:

Can you help remove a virus or spyware (malware) from my computer?

You bet! A certified technician can help you determine the root of the problem and which service is best to correct your issue.

Here is the service we offer to assist you with that:

services Advanced Diagnostic With Repair

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How do I know if I have a virus and / or spyware?

Spyware is often part of a computer virus. And, even though you may remove the virus or fix the problems it caused, by using anti-virus software or similar methods, the spyware remains on the computer, collecting data and reporting back to parties interested in stealing information.

Clues that you may have spyware:

Slow Internet connection
Excessive amount of annoying pop-up windows
Computer crashes
Identity theft

Here are some of the services we offer to assist you with that:

services Advanced Diagnostic With Repair
services Computer Optimization

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How do I keep viruses and spyware off of my computer?

With so many different strains of viruses and spyware out there these days, it can be a daunting task to keep your computer completely free out of harms way. However, here are a few easy things you can do to ensure your system stays running smoothly:
Be cautious of suspicious emails from unknown sources, as they can infect your computer. Never download an attachment from an unknown recipient.
Steer clear of websites of that are unknown or seem suspcious — these are a breeding ground for malicious and annoying intruders.
Most importantly, make sure that you have anti-virus and anti-spyware installed and, don’t forget to update it every week
Be sure to update your PC with the latest patches from Microsoft.

Here are some of the services we offer to assist you with that:

services Basic Security
services Premium Security
services Advanced Security
services Computer Optimization

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Can you set-up or repair a home network for me?

At TekkLogic, we are networking experts. Networking services usually begin at $159 and a certified technician will be delighted to help you determine which service best suits you.

Here are some of the services we offer to assist you with that:

services Whole Home Network Installation
services Network Troubleshooting & Repair
services ISP Troubleshooting

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I have a wireless network and I can’t connect to it. What do I do?
This is usually an easy and quick fix. Try these steps. If it doesn't solve your connectivity issue call 1-866-576-5232, and we'll be glad to help!

This process is called power cycling and will often restore connectivity.

Here’s how to perform this procedure:

1) Shut down and turn off all computers on the network.
2) Unplug both the cable modem and router.
3) Wait a few minutes. Plug in the cable modem.
4) After the lights stop flashing on the cable modem (could take up to a minute), plug the router back in.
5) Wait until the lights stop flashing on the router. Turn on any computer on the network.

Still don't have connectivity?

Here are some of the services we offer to assist you with that:

services Network Troubleshooting & Repair
services ISP Troubleshooting

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My computer is slow and / or sluggish. What could be causing the issue?

There are countless reasons that could be causing your PC to run slower. It could be something simple, like, you have too may programs running in the background. Or it could be more complex, and be as a result of spyware or viruses. Let TekkLogic diagnose the problem and fix it!

Here are some of the services we offer to assist you with that:

services Diagnostic
services Basic Security
services Premium Security
services Advanced Security
services Advanced Diagnostic With Repair
services Computer Optimization

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